JUUL Labs’ mission is to improve the lives of the world's 1 billion adult smokers. JUUL products are intended for adult smokers who want to switch from combustible cigarettes.
You must be at least 18 years old to purchase products on JUUL.id.
It is illegal to sell or resell our product to minors. For more information on JUUL Labs’ youth prevention efforts, read more.
If you are requesting support or warranty service, please click here for our support page.
Switching adult smokers and eliminating cigarettes are at the center of all we do. Positively impact global health and be worthy of the highest social trust.
Know no bounds. Innovate with courage and ambition.
Demand high standards. Never stop delivering high quality products and the best customer experience.
Question and disagree with candor, then be decisive and execute together.
Move fast. Be bold. Value each day as a chance to improve.
Take initiative and lead by example. Own the action. Own the outcome.
Make a meaningful, positive impact on our communities.
JUUL Labs Global
IRS Form 8937
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JUUL, JUUL Labs, and JUULpods are all trademarks of JUUL Labs, Inc.
Age restricted product. Not for sale to minors.
Protected by issued and/or pending US and international patents